Shipping Protection by Route
Shipping Protection by Route
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AIRLINE-COMPLIANT PET CARRIER
AIRLINE-COMPLIANT PET CARRIER
- Key Differences with Pro Edition: Our Re-Loved Edition is our previous model pet carrier, which has different mesh siding and does not include a luggage sleeve. Product dimensions have also been updated in the Pro Edition.
- Flexible Rear Frame: Rear pocket insert can be removed during plane travel to allow pet carrier to comply with the height and length requirements of smaller aircraft.
- Built-in Leash: Interior leash attachment clips to your pup’s collar to keep them inside their pet carrier.
- Bonus Leash: Shoulder strap converts to an extra strong leash.
- Rear Pocket: Store your pet's travel essentials in one place.
- Waterproof Bottom: Don't worry about leaks during extra long trips. Our pet carrier is leak proof in case your pet has accidents along the way.
- Washable Fleece-Lined Dog Bed: Simply remove our extra thick fleece bedding and wash on a gentle cycle. Hang dry.
- Folds Flat for Easy Storage: To collapse, unzip the front opening, lift up the dog bed, and detach from the velcro. Then fold under each end of the pet carrier to lay flat.
- Premium Details: Includes our signature carabiner, reflective detailing for night-time protection, and an over-sized pocket to store treats, poo bags and all of your extras.
PET CARRIER WHEEL BASE
PET CARRIER WHEEL BASE
- Choose Your Size: Available in small and large to seamlessly fit your existing Roverlund pet carrier.
- Built to Last: Constructed with an ultra-durable polycarbonate shell that boasts a sleek, matte finish.
- Smooth Glide: Equipped with eye-catching neon skateboard wheels, ensuring a smooth and quiet ride for your pet.
- Secure Transport: Comes with two sturdy bungee cords, designed to hold your pet carrier firmly in place during movement.
- Two Ways to Navigate: Once your pet carrier is secured to the wheel base, you can pull your pet in 2 ways:
- 1) Keep the shoulder strap connected at both ends of the pet carrier. Grasp the center of the shoulder strap and navigate your pet carrier wheel base by continuing to hold the middle of the shoulder strap as you walk. This style mimics how you would walk with a roller suitcase at your side.
- 2) Simply latch the shoulder strap clip to the front D-ring and you're all set to pull your pup around.
SHIPPING & DELIVERY TIMEFRAMES
SHIPPING & DELIVERY TIMEFRAMES
Free Ground Shipping
Orders $100+ to the lower 48 are eligible for free shipping. Orders under $100 are eligible for $5 flat rate shipping.
Delivery Estimates
- Mid-Atlantic and Northeastern orders typically arrive within 2-3 business days.
- Southeastern & Midwest orders typically arrive within 3-4 business days.
- Western orders typically arrive within 5-6 business days.
Expedited shipping options are available and are calculated based on your destination at check out. Please note that these are estimates and are subject to change.
Orders are processed Monday through Friday. Orders placed before 12pm EST are usually processed and shipped the same business day. In some instances, we will require one full business day to process orders. Orders placed after 12pm EST on Friday will most likely ship the following Monday.
RETURNS & EXCHANGES
RETURNS & EXCHANGES
Unused items may be returned within 30 days of shipment.
Exchanges
We ship your exchange as soon as your return has been received and inspected.
SIZING GUIDE & COMMON BREEDS
At Roverlund, we know choosing the right carrier for your adventure buddy is essential to enjoying smooth journeys together. Whether you’re running errands around town or jetting off to far-away places, having a carrier that your pup is comfortable in is a necessity.
Here are our tips to select the right size Roverlund pet carrier!
WEIGH YOUR PUP
You can use your pup's estimated weight as a guide to select the best pet carrier size.
The Out-of-Office Pet Carrier comes in two sizes:
- Small (suitable for most dogs and cats 15 lbs and under)
- Large (suitable for most dogs and cats 25 lbs and under)
When in doubt, we always recommend going a size up.
MEASURE YOUR PUP’S LENGTH AND HEIGHT
If you have a measuring tape handy, you can also take their measurements to confirm it will be a good fit. Start at the front of their chest and measure the distance to their rear. For their height, measure from the top of their shoulder blade to the base of their paw.
- Small fits most dogs up to 16.5" in length and 10" in height
- Large fits most dogs up to 18.5” in length and 12" in height.
I’ve received the carrier. How do I know it is the right fit?
It is okay if the carrier is a snugger fit, as long as your pet seems comfortable and can turn around inside the bag.
Most Pups Won’t Stand Up in the Carrier
It is totally normal if your pet is not able to stand up in the carrier.
Think of the ideal size as a cozy, snuggly place for your pup or cat to curl up in and snooze. With soft-sided carriers like ours, most pups—unless they are teacup or toy size breeds—will not be able to stand up inside—and that’s okay!
Maximizing Your Pup's Space for Air Travel
Our carriers are in-cabin compliant with most major airlines.
Each carrier is designed to fit within the space under the seat in front of you, which is typically about 12” in height.
Our pet carrier is one of the largest in-cabin compliant carriers available. When traveling by plane with our Large size, we recommend removing your carrier's rear pocket insert. This way, your carrier's flexible rear frame can more easily conform to the seat requirements in front of you.
Please keep in mind that in-cabin pet policies are subject to change at any time, and we always encourage our customers to reach out to your specific airline prior to your planned travel with any concerns you may have.
With these tips, you’ve got a perfect fit for Fido!
No matter where you’re going or what means of transportation you’re taking, we hope this guide helps you find the perfect carrier for your pup or cat!
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