Customer Reviews
Flew with my 23lbs fur baby for the first time on southwest and the wheel base was a life saver! I knew I was not going to be able to carry him all throughout the airport and the wheel base made the trek so much easier! I only gave it 4 stars because it can be a bit difficult to control the movement. I ended up having to roll it by the handles but that was a little uncomfortable but I made it work. I also was able to consolidate my carryons into one by putting my backpack in the wheelbase which was also helpful! You need this!
These carriers are very well made. The dogs are loving them even before traveling
I love the carrier and the base is convenient. If you watch the videos and read how to attach the strap to pull the base it works perfect. I traveled and did not know how to use all of the straps to make my trip better. It did take some getting used to. Everyone at the airport was in awe of it. I also learned how to attach and undo the bungees at the ends to make that easier to get the base in the overhead bin. My carry one fit right inside which also was a plus.
First let me begin with the great customer service from this company. I had ordered a large bag but somehow ended up ordering the small cart. I called past my 30 days policy, but they did a one time courtesy exchange.
I think what make this addition to bad a bit awkward is the bungee that you have to attach to the bag. I keep misplacing them. Maybe a better design for attachment and detaching is something that should be considered.
This wheelbase has made travel so very easy for us. I really am grateful that this exists. We turn heads as we rush through the airport and I am so excited to share this product info with everyone! We can't wait to become affiliates :) As you can see... Jaxon even climbs in when we are at home ...he LOVES it. We actually ran into another lady at the Dallas Airport with the same set up and realized she had the bungees and that prompted us to reach out, and customer service took care of us, as ours did not come with bungees... and STILL worked fantastic!! I wish this company all the best!!!
This base paired with the Roverlund bag made it very easy to roll thru the airport when our pup had to be put away. It does take some getting used to for the owner and the pet. But practice makes perfect.
